How it works
How does buying work?
Choose a G2U product, enter the delivery details and use an available payment method. Once payment is confirmed, our team fulfils your order and contacts you in the order chat.
How long does it take?
Delivery time is shown on every product page. Product delivery usually takes 5–30 minutes.
Is it safe?
We use delivery methods that minimise risk: auction house, mail, face-to-face trade in game. We never ask for your email password. Note that some games’ rules prohibit such deals — the decision to buy is yours.
What if my order isn’t completed?
G2U handles non-delivery and refund requests directly. Contact the order chat or G2U Support. See our Refund & Cancellation Policy; mandatory consumer rights remain unaffected.
Do I need an account?
You can create an account during checkout or sign in to track purchases and chat with the G2U team. If guest checkout is available, keep your private order link.
How can I pay?
Use the payment methods shown at checkout. A third-party payment provider, such as NOWPayments, processes payment. G2U is responsible for fulfilling your order and handling refund requests.